Turn Beauty Browsers Into Buyers on Black Friday

How to eliminate ecommerce friction across discovery, consideration, and purchase to convert more shoppers this BFCM and beyond.

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Beauty CX Guide
Free Guide for Beauty Brands

Beauty shoppers bounce before they ever reach the cart.

They scroll TikTok for inspiration, read reviews for validation, text a friend for a second opinion, and save a product to come back to later. Beauty shopping is emotional, social, and rarely linear. And with bounce rates hovering around 50%, most brands are losing shoppers at the exact moment interest is highest.

For too long, beauty brands have treated pre-purchase drop-off as inevitable. We analyzed the beauty ecommerce buying experience across discovery, consideration, and checkout to show you where the friction lives and how to remove it before your next peak season.

120%

Increase in Email Click Rate

148%

Increase in Revenue Per Send

4x

Increase in Automation-driven CR

What you will learn

The 3 friction phases costing you revenue: discovery, consideration, and purchase

Tactics for capturing convenience-minded shoppers without forcing account creation

A zero-resistance beauty ecommerce checklist to run before your next peak season

Create an customer experience you can feel proud of.

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