Emarsys

The Swym + SAP Emarsys integration works with both the Swym Wishlist Plus and Swym Back in Stock Alerts apps and allows you to create personalized automations.

Pass on back-in-stock subscriptions, wishlist actions, and other event triggers from your Swym apps to create automated workflows and marketing campaigns directly in your Emarsys dashboard.

Enable super-targeted, highly relevant email to drive more sales with the following:

• Automatic wishlist reminder emails
• Back in stock alerts on restocked products
• Price drop and low stock alerts on wishlist items
• Abandoned Cart emails
• Browse abandon emails

SAP Emarsys integration is available only for the merchants on the Enterprise plans of Wishlist Plus and Back in Stock Alerts applications.

This integration ensures real-time or near real-time delivery of Swym event triggers into Emarsys, enabling merchants to:

● Build automated flows (e.g., wishlist reminders, back in stock notifications, etc).

● Personalize messaging using rich shopper intent data.

● Grow their mailing lists directly from Swym forms, reducing operational overhead and improving data accuracy.

Depending on which Swym app (or apps) you have installed, Swym would be able to trigger the following events to Emarsys.

How to set up the Integration?

Enabling the Swym + SAP Emarsys integration is easy. We’ll need you to share a few details so our team can set up the integration for you.

To get started, send us an email at support@swymcorp.com. Be sure to include the following details: 

• Client ID and Client Secret: You can find this by navigating to Management > Security settings > API Credentials > Create API Credentials on your Emarsys dashboard. Please refer to this article for further help.

Note: 

1. You need to select the OpenID Connect option while creating the API credentials.
2. Please provide the following permissions to the API

externalevent.create
externalevent.delete	
externalevent.get	
externalevent.list	
externalevent.trigger	
externalevent.update	
externalevent.usages
contactlist.contact.add
contactlist.contact.delete
contactlist.create


contactlist.contact.count
contactlist.contact.get
contactlistcontactlist.contact.ids
contactlist.contact.list
contactlist.contact.lookup
contactlist.contact.lookup.batch
contactlist.delete
contactlist.list
contactlist.rename
contactlist.replace

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• List of events: Choose the events from the list above that you want to use to create automations in Emarsys. Remember, you can only choose events from the Swym apps you have installed.

Once you share these details, our team will quickly enable the integration from the backend. After the integration is enabled, you can use Emarsys to easily set up personalized and targeted email campaigns or create relevant customer segments based on the chosen events!

If you have more questions, or are ready to set up your integration, contact our support team at support@swymcorp.com.