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Agency Spotlight: Verbal+Visual

August 6, 2025

Crafting DTC experiences that connect and convert

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Meet Verbal+Visual

Headquartered in New York City with a satellite office in San Francisco, Verbal+Visual is a Shopify Plus agency that combines strategic consulting with high-impact implementation to help brands build meaningful ecommerce experiences.

Verbal+Visual combines language and design to turn transactions into connections,delivering commerce that converts. As a combination of strategic consultancy + implementation partner, they utilize customer-first strategy to design, build and scale DTC experiences on Shopify Plus. In total, Verbal+Visual has helped shape over 100 industry-leading brands on the Shopify Plus platform.

Why Verbal+Visual Recommends Swym

“The platform is flexible and robust wishlist offering with ability to leverage an API for more custom integrations as needed. They’ve been our go to partner for years as it relates to wishlist functionality and continues to innovate and expand offering.”

Caroline Dau, President+COO at Verbal+Visual

A Wishlist With a Purpose: Revelry

A standout Swym implementation for Verbal+Visual is the Revelry Showroom Experience. With wishlist features fully integrated, shoppers could seamlessly add dresses from their wishlist into a custom showroom: making it easier to organize, share, and plan their looks.

The result: a frictionless, beautifully branded shopping journey with meaningful re-engagement touchpoints.

Platform Expertise

Primary Platform: Shopify Plus

Services Offered

Strategic Consulting, Digital Transformations, Site Migrations, Verbal Strategy + Copy, Visual Design, Intelligent UX, Frontend Development, Backend Development, Systems Integrations, Analytics, Conversion Rate Optimization, Site Maintenance, Unified Commerce, POS, B2B, International Expansion

Industries Served

Fashion + Apparel, Beauty + Cosmetics, Home Furnishing, Health + Wellness, Lifestyle, CBD, CPG, Food + Beverage, Footwear, Baby, Wine + Spirits, Consumer Electronics

Advice for Merchants

Think through every moment of the wishlist journey both onsite and off — from messaging to reengagement — as an opportunity to infuse the brand with reasons to believe.

“The brands that win are the ones who see the wishlist not just as a feature, but as a reflection of their values and vision. When powered by tools like SWYM and woven seamlessly into the customer journey, a wishlist becomes more than a list. It becomes a promise to return, to connect, and to convert.”

Caroline Dau, President + COO, Verbal+Visual

Swym Features Implemented

Multiple Wishlists, Wishlist Sharing, Anonymous Wishlists

Swym Brands Implemented by Verbal+Visual

Paul Frederick, Faherty, Revelry, Toad&Co, Jonathan Adler, Bluemercury

Where to Find Them

Point of Contact: Anshey Bhatia, Founder+CEO (a@vpv.co)

Customer Success Stories

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