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Omnisend

Sending Wishlist Low Stock Emails via Omnisend

When it comes to motivating people to buy things, scarcity is one of the most powerful forces around. When shoppers add items to their wish lists, they’re signaling interest but not readiness to purchase. As marketers, our goal is to bridge that gap, converting interest into commitment. By leveraging low stock notifications and personalized wishlist reminders, we can create a sense of urgency and exclusivity that prompts immediate action.

Before proceeding, please ensure that the Omnisend integration is complete. If you have not yet done so, please refer to the Enabling Omnisend Integration document for guidance.

Prerequisites

01

Wishlist Plus Starter Plan or above

02

Omnisend Account

03

Wishlist Plus-Omnisend integration enabled

How To Implement

1. Enable Wishlist Low Stock Event

Before you get started, you need to make sure you’ve enabled the wishlist low stock event within Wishlist Plus.

Navigate to the Apps section and select Settings. Within the Events & Triggers Settings, under the Alerts & Triggers on wishlisted items section, ensure that the “Send low stock alerts” checkbox is enabled.

Once enabled, Wishlist Plus will send an event to Omnisend each time a product on a customer’s wishlist is low in stock.

2. Create Omnisend Automation

Step 1: Navigate to the Automation page in Omnisend and select  + Create workflow in the upper righthand corner.

Step 2: Click Create from scratch and rename the automation as Wishlist Low Stock.

Step 3: Next you’ll need to set the trigger for this workflow. Choose Swym-lowstock from the dropdown on the right.

Note: To see the complete version, you may still need to trigger a low stock on your store. However, you can also trigger a test email from Swym which will contain a sample product! Please follow the steps below to proceed.

Step 4: You need to Add a Tag for Test Emails.

  • Go to the Audience Section in your dashboard.
  • Search for the Email ID you want to trigger test emails to.
  • Add a Tag to the selected email ID.
  • Use the Same Tag when configuring test email triggers.

Step 5: Next, we’re going to add an Audience filter, which we’ll use during development for this workflow. We’ll remove it later once we’re ready to make this workflow live.

Because the timing of this event isn’t driven by an action taken by the shopper, there’s no benefit to adding a time delay before the email is sent.

Step 6: Next add an email to your workflow, this will be your low stock message.

3. Create Your Email Template

The next thing we’ll do is build an email template that consumes the low stock data passed from Wishlist Plus to create our triggered email campaign.

Here are the event-level data elements included with the event:

Data ElementElement LabelExampleComment
EventEventSwym-lowstockWe used this in our trigger definition
Event TimeEventTime2020-10-30T07:42:48ZUTC time format
Product IDProductId4269834960999eCom platform Product ID
Product NameProductNameCircle Logo Hoodie
PriceProductPrice18.5
QuantityProductQuantity1Inventory quantity available
BrandProductBrandSweatshyrts
CategoryProductCategorySweatshirts
Variant IDVariantId30774347071591
Variant InfoVariantInfoColor Pink
Variant SKUVariantSKUsku-23-lsk
Product URLProductURLhttps://example.com/products/circle-logo-hoodie
Image URLImageURLhttps://cdn.shopify.com/s/files/1/0512/3627/4349/products/img.jpg

Step 1: Fill out the subject line, preheader and sender’s name.

Note: You will be able to use data elements from the Swym-lowstock event to personalize the subject and preheader text.

Step 2: Then click the Edit content button to edit the email.

Step 3: Omnisend has multiple standard templates for you to choose from. Choose your template and click Use Template.

Step 4: Once the template is open, you can add your logo to the top if you like or remove the image block. You can also remove existing blocks or choose to add from other available blocks. We’ll next add a HTML block from the library under Quick Add. We’ll use html to pull in data from the Swym-lowstock event.

Here is the html we used for our simple email template:

<p style="text-align: center">
	The [[event.ProductName]] you were interested in is now low in stock!
</p>
<p style="text-align: center">
	<img height="250" src="[[event.ImageURL]]" width="400"/>
</p>
<p style="text-align: center">
	<a href="[[event.ProductURL]]">[[event.ProductName]]</a>
</p>

4. Preview the Message

Once you have saved your template, you can preview it to ensure it looks as expected. While Omnisend now offers a test trigger option to quickly check the email’s appearance, it won’t display all details of the final automation. To see the complete version, you may still need to trigger the action from your store. Follow the steps below to proceed.

Step 1: Go to Wishlist Plus→ Integrations→ Omnisend. Click Manage.

Step 2: In the Test Events and Trigger section, select Send low stock alert, enter your email address and click Send Test Triggers.

Note: Make sure that you have an Audience filter added to the email ID you are sending the test email to (as mentioned in Point 2 Step 4). This will ensure that you can test the automation from your end (using the Audience Filter option) before sending it out to your customers.

5. Remove the Audience filter

When you’re satisfied with your testing, the last step is to remove the Audience filter by simply clicking on the cross. With this, your Omnisend integration is live and your emails should start flowing to your customers!